Account Representative

About the job

Job Description Skillbridge Academy is seeking a motivated, personable, and detail-oriented Account Representative to join our growing team in New York, NY. In this role, you will serve as a key point of contact for clients, build lasting professional relationships, and support daily account operations. You will work closely with a collaborative team to deliver exceptional service, identify opportunities for improvement, and ensure a positive client experience. This is an excellent opportunity for individuals who enjoy working with people, solving problems, and developing valuable business and communication skills in a professional environment. Key Responsibilities • Establish and maintain positive, long-term relationships with clients and account contacts. • Serve as a primary point of contact for account-related inquiries, updates, and requests. • Provide professional, timely, and accurate assistance to ensure client satisfaction. • Coordinate with internal departments to support efficient account management and service delivery. • Maintain organized and accurate account records, communications, and documentation. • Identify client needs and recommend appropriate solutions to strengthen relationships. • Assist with account onboarding, follow-ups, and ongoing client communications. • Contribute to team objectives while maintaining high standards of professionalism and service. Qualifications • Excellent verbal and written communication skills. • Strong interpersonal abilities and a customer-focused mindset. • Exceptional organizational skills and attention to detail. • Ability to manage multiple priorities in a fast-paced environment. • Confidence in building relationships and communicating with diverse individuals. • Proactive, adaptable, and solution-oriented approach to daily challenges. • Comfortable using computers, email, and general office applications. • Willingness to learn new processes, develop professional skills, and contribute to a team-oriented workplace. • Positive attitude, reliability, and a strong sense of accountability. Additional Information At Skillbridge Academy, we recognize that investing in our people is an investment in our future. • Competitive Salary: $49,000 – $53,000 annually. • Career Growth Opportunities: Develop professionally with opportunities for increased responsibility and career advancement. • Professional Skill Development: Strengthen your communication, client relationship management, organization, and business operations skills. • Training & Support: Receive guidance and resources to help you build confidence and succeed in your role. • Collaborative Work Environment: Join a supportive team that encourages teamwork, fresh ideas, and professional excellence. • Meaningful Contributions: Take on responsibilities that directly support client satisfaction and organizational success. • Transferable Business Skills: Build a strong foundation for long-term success across client relations, account management, and business operations.