Agent Platform Engineer, Voice
Bernard · Grand Central, NY
About the job
ABOUT BERNARD Half of all appliance repair visits fail on the first trip: the wrong part, the wrong diagnosis, another week of waiting, and another truck roll. Bernard fixes this at the point of first contact. Our AI answers the call, runs the diagnostic, predicts the right parts against live inventory, and sends the technician out with a game plan. We do not just book the job. We solve it before the truck rolls. We are live with enterprise customers, growing fast, and building the operating sy…