Care Coordinator
Healthfirst · Grand Central, NY
About the job
Duties and Responsibilities: Receive incoming calls from members regarding benefit questions/issues, care coordination, program inquiries, connecting to their care manager, and screening assessments to identify risk factors requiring medical intervention Contemporaneously and accurately documents calls in designated PHI system. Manages an assigned member caseload who require short term care coordination and health navigation Works within the interdisciplinary care team to support timely com…