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Care Manager Registered Nurse ER

Community Health Systems · Naples, FL

Full-time

About the job

Join us as a Registered Nurse (RN) - Care Manager ER position at Physicians Regional Medical Center - Collier campus Unit: Care Management ER Shift: FT Student Loan Contribution: Up to $20k Other incentives include: Medical, Vision, Dental, 401k match & more available for Full and Part-Time roles Job Summary The Care Manager – ER collaborates with the emergency department team to assess potential admissions and determine appropriate status placement using evidence-based criteria such as MCG or third-party review tools. This role supports efficient patient flow by avoiding unnecessary admissions and guiding at-risk patients and families to appropriate community-based resources. The Care Manager – ED facilitates transitions of care, supports discharge planning, and ensures regulatory and documentation requirements are met for patients entering hospice or post-acute services. Essential Functions • Assesses patients in the emergency department for medical necessity of admission and ensures correct placement into inpatient, observation, or outpatient status using MCG or approved criteria. • Identifies patients who may be appropriate for alternative care settings and works to avoid unnecessary admissions by coordinating with community resources. • Provides timely guidance and education to patients and families regarding care transitions, including hospice services or post-acute facility placement, and secures patient choice documentation as required. • Verifies next of kin contact information and emergency contact, and ensures accurate documentation on patient records. • Collaborates with ED clinicians, hospitalists, care managers, and social services to support seamless transitions of care. • Performs other duties as assigned. • Maintains regular and reliable attendance. • Complies with all policies and standards. Qualifications • Bachelor's Degree in Nursing (BSN) preferred • 1-3 years of experience in an acute care or hospital setting required • 1-2 years of experience in care management or utilization review preferred Knowledge, Skills and Abilities • Knowledge of admission criteria and care level determination tools such as MCG or InterQual. • Strong clinical assessment and decision-making skills. • Ability to effectively coordinate community-based services and discharge planning. • Excellent communication and interpersonal skills for patient and interdisciplinary team interactions. • Strong organizational skills with attention to detail and compliance documentation. Licenses and Certifications • RN - Registered Nurse - State Licensure and/or Compact State Licensure licensed in state of employment or compact state licensure required • BLS - Basic Life Support preferred

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