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Loan Phone Servicing Representative

Wings Financial Credit Union · Indiana, PA

Full-time

About the job

: Job Summary: The Loan Phone Servicing Rep assists our members with the consumer loan servicing requests they have pertaining to Wings' consumer lending products and services, as well as provide support and back up to other areas of the loan phone department. Essential Functions: Answering incoming member phone calls, addressing inquiries, resolving issues pertaining to all consumer loans, responding to emails, and delivering a best-in-class member experience. Following security protocols to p…

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