Resort Front Desk Agent
Great Wolf Lodge · Gurnee, IL
About the job
As a Guest Experience Coordinator at Great Wolf Lodge, you’ll be the welcoming face of our family-focused resort, ensuring every guest enjoys a safe, fun, and memorable stay. You’ll manage check-ins and check-outs, assist with reservations, answer questions about water park attractions, dining, and activities, and resolve guest concerns with warmth and professionalism. Working closely with housekeeping, attractions, and food & beverage teams, you’ll help coordinate smooth operations, support sp…